Service Overview
Visual Edge IT's Vantage Point delivers enterprise-grade security monitoring and management through an integrated platform that combines advanced SIEM (Security Information and Event Management), SOAR (Security Orchestration, Automation, and Response), and EDR (Endpoint Detection and Response) capabilities. This comprehensive solution provides real-time visibility across your entire digital estate while leveraging artificial intelligence, automation, and human expertise to identify, prioritize, and remediate security threats before they impact your business.
Powered by Splunk Enterprise and supported by a 24x7x365, 100% US-based Security Operations Center (SOC), Vantage Point offers a unified security approach that consolidates monitoring, detection, and response across cloud services, endpoints, network devices, and applications—transforming how organizations approach cybersecurity management.
Key Benefits
- Comprehensive Visibility: Single-pane-of-glass view of your entire security ecosystem
- Proactive Threat Detection: Identification of threats before they impact operations
- Accelerated Response: Automated remediation of common security incidents
- Reduced Alert Fatigue: AI-powered prioritization of significant security events
- Enhanced Compliance: Robust logging and reporting for regulatory requirements
- Continuous Improvement: Regular security posture assessments and recommendations
- Expert Security Support: 24/7 access to US-based security professionals
- Integrated Protection: Unified monitoring across endpoints, networks, and cloud services
Service Components
Enterprise SIEM & Security Monitoring
| Feature | Description | Benefit |
|---|---|---|
| Enterprise Splunk SIEM | Industry-leading security information and event management platform | Enterprise-grade log collection and correlation |
| Custom SOAR Automation | Security orchestration with automated incident response workflows | Accelerated threat containment and remediation |
| 950+ Curated Threat Intel Feeds | Continuous integration of global threat intelligence | Early warning of emerging threats and attack techniques |
| 900+ Threat Correlations | Advanced correlation rules to identify complex attack patterns | Detection of sophisticated threats across multiple vectors |
| 1-Year Log Retention | Extended storage of security events and logs | Comprehensive forensic analysis and compliance support |
| Proprietary Security Dashboard | Vantage Point real-time cybersecurity posture visualization | Intuitive visibility into security status and emerging risks |
Multi-Environment Monitoring
| Feature | Description | Benefit |
|---|---|---|
| Cloud Service Integration | Monitoring for Microsoft Azure, Google Cloud, and AWS | Comprehensive visibility across cloud environments |
| Endpoint & Network Device Monitoring | Integration with endpoints, firewalls, servers, routers, and switches | Complete coverage of your entire IT infrastructure |
| SaaS Application Monitoring | Integration with Office 365 and Google Workspace | Protection for critical productivity and communication services |
| Custom RMM Scripts & Playbooks | Remote monitoring and management automation | Proactive identification and remediation of vulnerabilities |
| Protective DNS | DNS-layer security monitoring and filtering | Blocks malicious domains and command-and-control traffic |
Advanced Endpoint Protection
| Feature | Description | Benefit |
|---|---|---|
| SentinelOne Advanced Integration | Next-generation endpoint protection platform | AI-powered prevention of malware and ransomware |
| Ransomware Protection | Specialized detection and automated response to ransomware | Prevents encryption and enables rapid recovery |
| Zero-Trust Architecture | Ringfencing and application allowlisting | Limits lateral movement and prevents unauthorized execution |
| Behavioral Analysis | Monitoring for suspicious endpoint activities | Identifies threats based on behavior rather than signatures |
| Automated Remediation | Self-healing capabilities for compromised endpoints | Minimizes impact and reduces recovery time |
Proactive Security Services
| Feature | Description | Benefit |
|---|---|---|
| Dark Web Monitoring | Continuous scanning for compromised credentials | Early warning of potential credential-based attacks |
| Quarterly External Penetration Testing | Automated vulnerability scanning and exploitation testing | Regular validation of external security posture |
| Phishing Simulation | Quarterly or custom phishing campaigns | Measures and improves user security awareness |
| Security Awareness Training | Ongoing education on cybersecurity best practices | Strengthens human security elements |
| 24/7 SOC Monitoring | Continuous human oversight by security analysts | Expert analysis and response to complex threats |
Implementation & Deployment
The Vantage Point service includes a comprehensive implementation process:
- Initial Assessment: Evaluation of current security infrastructure and visibility gaps
- Architecture Planning: Design of log collection and monitoring architecture
- Connector Deployment: Implementation of data collectors and integration points
- SentinelOne Installation: Deployment of endpoint protection across all systems
- SIEM Configuration: Setup of Splunk SIEM with customized detection rules
- SOAR Workflow Development: Creation of automated response playbooks
- Dashboard Configuration: Setup of real-time security visualization
- Testing & Validation: Verification of monitoring and alert capabilities
- SOC Handoff: Integration with 24/7 monitoring team and processes
Visual Edge IT Responsibilities
As your security monitoring and management provider, Visual Edge IT will:
- Deploy and configure the complete Vantage Point platform
- Integrate monitoring across your entire digital ecosystem
- Install and manage SentinelOne endpoint protection
- Customize security dashboards for your organization's needs
- Develop and maintain SOAR automation playbooks
- Provide 24/7/365 SOC monitoring by US-based analysts
- Conduct quarterly penetration testing (up to 5 external IP addresses)
- Deliver regular phishing simulations and security awareness training
- Perform ongoing Dark Web monitoring for compromised credentials
- Alert and respond to security incidents according to defined protocols
- Maintain 1-year log retention for compliance and forensic purposes
- Deliver regular security posture reports and improvement recommendations
Client Responsibilities
To ensure optimal protection, clients are responsible for:
- Providing necessary access for security platform deployment
- Ensuring endpoint agents are installed on all covered systems
- Maintaining accurate asset inventory for monitoring coverage
- Promptly responding to critical security notifications
- Participating in incident response when human decisions are required
- Supporting the implementation of security recommendations
- Ensuring network connectivity for monitoring components
- Designating contacts for security alerts and escalations
- Following security best practices and policies
Monitoring & Management
Vantage Point delivers continuous protection through:
- 24/7/365 SOC Monitoring: US-based security professionals providing constant oversight
- Real-time Threat Detection: Continuous analysis of security events and anomalies
- Automated Response: Immediate execution of predefined response playbooks
- Escalation Protocols: Clear processes for involving client stakeholders when needed
- Continuous Tuning: Ongoing refinement of detection rules and alert thresholds
- Proactive Hunting: Regular searches for indicators of compromise
- Vulnerability Management: Identification and prioritization of security weaknesses
- Configuration Monitoring: Validation of secure configurations across environments
Reporting & Communication
The Vantage Point service includes comprehensive reporting:
- Real-time Dashboard: Continuous visibility into security status and events
- Incident Reports: Detailed analysis of security incidents and response actions
- Monthly Security Summary: Overview of threat landscape and detection metrics
- Quarterly Business Review: Strategic assessment of security posture and recommendations
- Penetration Test Results: Findings from quarterly external vulnerability testing
- Security Awareness Metrics: Results from phishing simulations and training activities
- Compliance Documentation: Evidence supporting regulatory requirements
Service Level Objectives
| Priority Level | Description | Response Time |
|---|---|---|
| Critical | Active security incidents with confirmed or potential data exposure | 15 minutes |
| High | Suspicious activity requiring investigation | 1 hour |
| Medium | Potential vulnerabilities or security recommendations | 8 hours |
| Low | General security inquiries or routine matters | 24 hours |
Why Choose Visual Edge IT's Vantage Point?
- Enterprise-Grade Security: Splunk-powered SIEM with SOAR capabilities typically reserved for large enterprises
- Unified Protection: Single solution covering endpoints, networks, and cloud services
- Integrated Approach: Combines technology, expertise, and automation in one managed service
- Continuous Validation: Regular penetration testing to verify security effectiveness
- Human Expertise: 24/7 access to US-based security professionals
- Defense-in-Depth: Multiple, overlapping security controls for comprehensive protection
- Operational Efficiency: Reduced security management burden on internal IT resources
Integration with Visual Edge IT Services
Vantage Point works seamlessly with other Visual Edge IT services:
- Visual Edge IT vCISO services
- Enhanced SentinelOne (included in Vantage Point)
- Total IT Management services
- Network Management services
- Breach Secure Now (complementary to included awareness training)
Getting Started
For more information about Vantage Point or to schedule a security assessment, contact your Visual Edge IT Account Manager or reach our security team .
Visual Edge IT's Vantage Point transforms enterprise security monitoring into an integrated, proactive defense system that combines advanced technology, expert analysis, and automated response to protect your organization from today's sophisticated cyber threats.