Advanced Email Security Service Description
Service Overview
Visual Edge IT's Acronis Advanced Email Security delivers comprehensive protection against the full spectrum of email-based threats, safeguarding your organization's communication channels from sophisticated attacks. This cloud-based solution employs multiple detection engines, behavioral analysis, and machine learning to identify and neutralize threats before they reach end-users' mailboxes.
Designed for organizations seeking robust email protection without the complexity of managing separate security solutions, Acronis Advanced Email Security provides holistic defense against spam, phishing, business email compromise (BEC), account takeover (ATO), malware, advanced persistent threats (APTs), and zero-day attacks.
Key Benefits
- Comprehensive Protection: Multi-layered defense against all email-based threats
- Pre-delivery Security: Threats are identified and neutralized before reaching user inboxes
- Advanced Threat Analysis: Combines multiple detection engines with machine learning
- Zero-Day Defense: Protection against previously unknown threats and attack vectors
- Seamless Integration: Works with Microsoft 365, Google Workspace, and other email platforms
- Minimal Management: Cloud-based solution with automated updates and threat intelligence
- Business Continuity: Ensures critical email communications remain secure and available
Service Components
Email Threat Protection
| Feature | Description | Benefit |
|---|---|---|
| Anti-Spam Filtering | Multi-layered filtering system to identify and quarantine unwanted messages | Reduces inbox clutter and improves productivity |
| URL Protection | Real-time scanning and validation of embedded links | Prevents access to malicious websites and credential harvesting |
| Attachment Scanning | Multi-engine analysis of file attachments for known and unknown threats | Blocks malicious files before they reach end-users |
| Zero-Hour Detection | Identification of new threats without relying on signature updates | Protection against emerging threats in real-time |
| Sandboxing | Isolated detonation environment to analyze suspicious content | Safely examines potentially harmful content without risk |
Anti-Fraud Protection
| Feature | Description | Benefit |
|---|---|---|
| Anti-Phishing Defense | Advanced algorithms to detect social engineering attempts | Prevents credential theft and unauthorized access |
| Business Email Compromise (BEC) Protection | Analysis of communication patterns to detect impersonation | Prevents financial fraud and unauthorized wire transfers |
| Account Takeover Prevention | Monitoring for suspicious login attempts and account behavior | Protects corporate email accounts from unauthorized use |
| Domain Spoofing Protection | Authentication validation to prevent sender impersonation | Ensures message legitimacy and prevents domain abuse |
| DMARC, DKIM, SPF Support | Implementation of email authentication standards | Validates email sources and prevents spoofing |
Advanced Security Capabilities
| Feature | Description | Benefit |
|---|---|---|
| Machine Learning Detection | AI-based analysis adapting to evolving threat landscapes | Continuously improves detection without manual updates |
| Recursive Unpacking | Deep inspection of nested attachments and archives | Reveals hidden threats within complex file structures |
| Anti-Evasion Techniques | Specialized detection for threats designed to bypass security | Catches sophisticated attacks using obfuscation techniques |
| Behavior Analysis | Evaluation of content behavior rather than signatures alone | Identifies malicious intent even in previously unseen threats |
| Data Loss Prevention | Optional scanning for sensitive information in outbound emails | Prevents accidental or intentional data leakage |
Administration & Reporting
| Feature | Description | Benefit |
|---|---|---|
| Centralized Management | Single dashboard for policy management and reporting | Simplifies security administration across the organization |
| Customizable Policies | Tailored security rules based on user groups or departments | Balances security needs with business requirements |
| Quarantine Management | Self-service and administrative options for quarantined messages | Provides flexibility in handling suspected threats |
| Comprehensive Reporting | Detailed insights into email traffic, threats, and patterns | Demonstrates security ROI and identifies trends |
| Alert Notifications | Real-time alerts for critical security events | Enables rapid response to significant threats |
Implementation & Onboarding
The Acronis Advanced Email Security service includes comprehensive deployment assistance:
- Email Environment Assessment: Review of current email infrastructure and security controls
- Service Configuration: Setup of protection policies and integration with email platforms
- MX Record Configuration: DNS adjustments for email routing through security services
- User Synchronization: Integration with Active Directory or other identity providers
- Policy Development: Creation of custom security policies based on business requirements
- Testing Validation: Verification of threat detection and false positive rates
- Administrator Training: Guidance on management console usage and best practices
- End-user Education: Optional awareness materials for recognizing email threats
Visual Edge IT Responsibilities
As your Managed Security Services Provider (MSSP), Visual Edge IT will:
- Configure and deploy Acronis Advanced Email Security for your organization
- Establish appropriate MX record routing for email traffic
- Create and maintain security policies aligned with your business needs
- Monitor service performance and ensure continuous protection
- Provide regular updates on detected threats and security events
- Offer guidance on quarantine management and false positive handling
- Support administrator questions and service adjustments
- Assist with investigating and responding to significant email threats
- Deliver quarterly reviews of email security posture and recommendations
- Ensure service is updated with the latest threat intelligence
Client Responsibilities
To ensure optimal protection, clients are responsible for:
- Providing necessary access and information for email security implementation
- Maintaining accurate user lists and contact information
- Reviewing and approving security policy recommendations
- Designating administrators for quarantine management and alerts
- Reporting potential false positives or undetected threats
- Following recommended security practices for email usage
- Educating employees on email security awareness
- Promptly addressing critical security notifications
- Participating in periodic security reviews
Reporting & Communication
Acronis Advanced Email Security service includes:
- Threat Reports: Regular summaries of detected and blocked threats
- Security Dashboards: Real-time visibility into email traffic and security status
- Incident Notifications: Alerts for significant or unusual threat activity
- Compliance Documentation: Reports supporting regulatory requirements
- Executive Summaries: High-level security status reporting for leadership teams
Service Level Objectives
| Priority Level | Description | Response Time |
|---|---|---|
| Critical | Active email-based attacks or service disruptions | 1 hour |
| High | Suspected threats requiring investigation | 4 hours |
| Medium | Policy adjustments or quarantine management | 8 hours |
| Low | General inquiries or routine matters | 24 hours |
Why Choose Visual Edge IT's Acronis Advanced Email Security?
- Comprehensive Protection: Multi-layered defense against all email-based threats
- Operational Simplicity: Cloud-based solution with minimal management overhead
- Continuous Improvement: Regular updates to counter evolving attack techniques
- Flexible Integration: Compatible with major email platforms and security ecosystems
- Expert Management: Backed by Visual Edge IT's security expertise and support
- Business Enablement: Ensures secure email communication without disrupting productivity
Integration with Visual Edge IT Services
Acronis Advanced Email Security complements other Visual Edge IT security and managed services:
- Enhanced SentinelOne (endpoint protection)
- Total IT Management services
- Microsoft 365 management and support
- Security awareness training
- Disaster recovery and business continuity solutions
Getting Started
For more information about Acronis Advanced Email Security or to schedule a demonstration, contact your Visual Edge IT Account Manager or reach our security team .
Visual Edge IT provides advanced email security solutions that protect your organization from sophisticated threats while maintaining business communication efficiency.